![]() ![]() After that, it slows down to a speed of 512 kbps, which is virtually unusable. The so-called "unlimited" high-speed data plan offered by Skyroam is only unlimited until you reach a cap of 20GB of data. Skyroam's "unlimited" data plans are not unlimited at all. Unfortunately, it didn't take me long to find out that Skyroam's "unlimited" data plans are not unlimited at all. Since their rural internet provider is abysmal, I thought Skyroam would be a reliable long-term solution for high-speed internet that would allow me to continue working as normal. During the pandemic in 2020, I fled the extreme lockdowns in Colombia and went for an extended stay at my parents' farm in Kentucky. That was not the only disappointment I came across, however. When I explore the Andes, there is no internet or cellphone coverage anywhere, Skyroam or no. ![]() I realize that this mistake was for lack of research on my part, but for some reason, I thought I would be able to use the hotspot in remote parts of Colombia that don't have cellphone coverage. When I bought the Skyroam Solis Lite, I assumed it was a satellite hotspot (you know, because of SKY-roam). Skyroam Solis Lite App (Image credit: Jaclyn Kilani / iMore) ![]() Skyroam Solis Lite: But I thought you said unlimited? However, I was disappointed to realize that the Skyroam hotspot only works in areas with cellphone coverage, which brings me to the next section. They fixed connection problems whenever possible. When this happened, I was able to get through to a Skyroam representative pretty quickly and easily. It has happened a couple of times that my iPhone 12 Pro Max would not connect to the Solis for one reason or another. The great thing about Skyroam Wi-Fi service is that you can turn off coverage and turn it back on as needed. I've also used it in different parts of Colombia, and it usually picks up signals reasonably well there. Anyone who needs me can message or FaceTime me, and I can work from anywhere as well. I use it when I go for temporary visits to the states and carry it around in my purse instead of buying a SIM. It's an excellent companion for working on the go, and it works great in rural Kentucky, where my parents live, even though their own local internet connection is slow and spotty. We thank our hotspot users for their patience and understanding during this time and ask you to read out FAQ page and reach out to our customer support team for assistance if you have any other questions.For the most part, the Wi-Fi signal from my Skyroam Solis Lite is both fast and reliable. If you should still choose to use an original Solis hotspot we recommend making sure the location you’re traveling to has towers to support 3G network. Solis X and Solis Lite users are not impacted by the 3G shutdown as they are supported by a 4G network. Solis hotspots can upgrade to a Solis Lite for a special price while supplies last or until Aug 31, 2022. If you are eligible for an upgrade, you will receive an email with purchasing information This is due to T-Mobile being one of the biggest carriers participating in this change and their 3G service began shutting down on July 1, 2022. We advise that Solis hotspot users upgrade their device as soon as possible. You may experience connectivity issues and limited WiFi availability as a result. While Skyroam’s original Solis hotspot connects to 4G networks, the technology to initiate that connection relies on 3G. With this upgrade, 3G networks are fading out and the associated technologies will become inoperable. Many wireless carriers such as AT&T, T-Mobile and Verizon have made the decision to graduate onto 5G networks for better and faster performance. This assists in providing greater coverage and faster performances that new technologies constantly deliver.Īny shutdown is bound to cause concern, but we’ve released this article to hopefully get some questions answered and create a less sticky situation for our Skyroam Solis hotspot users. This change will allow network providers to repurpose the limited amount of spectrum available for sending signals on wireless network. The switch will be worth it when seamless connection is guaranteed and compatible with newer devices. While this change may affect plenty of users (especially those with devices purchased in 2012 or earlier), change is inevitable. Say goodbye to 3G network as carriers make preparations to shutdown.
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